Shipping & Returns
We want you to feel free to ask anything you want so please contact us!
Questions, queries, issues or comments - please get in touch! Simply send us an email at firstname.lastname@example.org we will get back to you within 24H on week days and 48H on weekends.
If it’s about an order you have made, for us to help you faster please quote an order number.
For press and other marketing requests please contact email@example.com
Ametti currently ships to everywhere in the US including Alaska and Hawaii.
We offer free UPS Ground on all orders shipping to all 50 states in the US. But for those of you who don’t want to wait around for the UPS truck, there are a few faster options. Like these:
UPS Ground to the contiguous US - Free!
Two day shipping - $35
Next day shipping - $50
During the delivery process, if you experience any problems please contact us at firstname.lastname@example.org. Please quote your order number in your email to help us react as quickly as possible.
Start your return here.
For online purchases, Ametti will accept merchandise in its original condition and in the original packaging for a refund of the purchase price when accompanied by the original invoice.
Returned merchandise must be post marked within 30 days from the date of delivery. Ametti will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged by UPS. Merchandise that has been used, altered or damaged will not be accepted.
Ametti reserves the right to refuse return of any merchandise that does not meet the above return requirements at Ametti’s sole discretion.
A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as your payment. Once your return is authorized at ametti.returnly.com you'll receive step-by-step instructions and a prepaid shipping label via email. Merchandise returned to Ametti.us will be processed within 48 hours once it is received. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Orders & Returns
Placing an Order
Once your order is placed, you will receive an order confirmation email from us. For changes or cancellations to your order, please contact Customer Service within 24 hours of placing your order. If the shipment process has begun, we will not be able to make any adjustments to your order. You will receive a shipping confirmation email with your tracking number once your order has been shipped.
If you prefer not to place your order online, you may contact Customer Service to assist you with placing an order over the phone.
We accept all major credit cards or debit cards. Your credit card will be charged when your order ships. Applicable sales tax will be charged on all orders shipping to a California, New York, or Washington address.
Promotions and Discounts
You may use one promotion code per order. Once you enter your promotion code at checkout, your savings will be applied to your order. All items purchased on promotion or sale are FINAL SALE and shipping charges are non-refundable. Promotions and discounts cannot be applied to previous orders. We do not offer price adjustments at this time. Please note that some promotion codes require account log-in to use.
TERMS & CONDITIONS
The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website. In these terms and conditions, the expressions "we", "us" and "our" are a reference to 'Ametti.'
CHANGES TO TERMS AND CONDITIONS
We reserve the right to alter and change these terms and conditions occasionally. Changes to the terms and conditions will be effective immediately upon publication on this website. Your continued use of the website following such publication will represent an agreement by you to be bound by the terms and conditions as amended. It is your responsibility to be aware of these terms and conditions as they may be altered.
This website and its content are provided 'as is' and except to the extent required by law, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice. We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.
LIMITATION OF LIABILITY
Your use of the website is at your own risk. Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so. Otherwise, neither we, nor any of our affiliates, officers or directors nor any of our agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages.
All of our trademarks, service marks and trade names used herein (including but not limited to the words marked "Ametti" are our trademarks or registered trademarks, unless stated otherwise. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent. The use of our trademarks on any other website or network computer environment, for example the storage or reproduction of (a part of) the website in any external internet website or the creation of links, hypertext, links or deep links between the website and any other internet website, is prohibited without our express written consent. All copyright featured or displayed on the website is owned by us. Except as may be otherwise indicated in specific areas within the website, you are authorised to view, play, print and download documents, audio and video found on the website for personal, informational, and non-commercial purposes only. Except as permitted by applicable copyright laws, you may not modify any of the materials and you may not copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website. Except as authorised under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the website. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from material found on the website.
Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on sell information obtained from this website.
TERMINATION OF ACCESS
Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
At AMETTI , looking after our customers as best we can is an essential part of everyday. With regard to your privacy, here are the details you need to know...
This privacy statement is provided by AMETTI (referred to as 'us', 'our', or 'we' in the statement) for the information of visitors (referred to as 'you' or 'your' in the statement) to our website.
We are committed to ensuring that your privacy is protected. By visiting our website, you consent to the use of your information as set out in this privacy statement. We may change our privacy statement at any time. If we change our privacy statement, we will post the changes on this website.
Owing to the global nature of the Internet, there is a possibility that your information may be transferred to countries outside the United states and European Economic Area. By submitting your information to us, you consent to these transfers.
Please note that this privacy statement is subject to the terms and conditions of use of the AMETTI website.
Use Of Your Personal Information
We receive and store any information that you enter on our website or give to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of the features provided on this website.
We use the information you provide for such purposes as responding to your requests, customizing our online services for you, improving our online services, and communicating with you.
Where you voluntarily provide personal information, the information may be used for analysis, research or customer service purposes only. We will use your data for the purpose for which it was originally provided and it will not be disclosed in any manner that is incompatible with the purpose for which it was obtained.
We will only disclose your data to third parties who are our employees, freelancers or agencies and for purposes in relation to the services we provide to you. In certain cases we share your information with carefully-selected third parties that provide services to you on our behalf. In these cases, we will ensure such third parties only use your data in accordance with our instructions and that adequate safeguards are in place to protect your data.
Other Web Websites
From time to time our website may contain links to other websites. The links are provided for your convenience and any such link does not imply endorsement by us of the website, nor does it imply that there is any association between us and the operators of the website. We are not responsible for the data policies or procedures or the content of these linked websites.
AMETTI may use the user’s IP address to help diagnose problems with its server, to administer the services and for security purposes.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. In addition, the website and those of its affiliates and clients may contain advertisements that may contain Cookies.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. In addition, the website and those of its affiliates and clients may contain advertisements that may contain Cookies.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.
If you have any questions about this privacy statement, how we run the website, or wish to know what information we hold on you please contact email@example.com